INTRODUCTION

This Privacy Policy describes the processing of personal data carried out by www.isabelpalau.com, in accordance with the Organic Law 3/2018, of December 5, on Personal Data Protection and digital rights guarantee, and the Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016.

DATA CONTROLLER

• Identity: Isabel Palau Casellas
• Trade name: ISABEL PALAU CASELLAS
• Tax ID: 46612660D
• Address: Av. de les Acàcies, 23, 08328, Alella
• Phone: +34 935 400 700
• Email: info@isabelpalau.com

For any inquiries or communication, you can contact us at info@isabelpalau.com or by postal mail at the indicated address.

PROCESSED PERSONAL DATA

We may process the following categories of personal data:

• Identification data: Name, surname, ID/Tax ID/NIE.
• Contact data: Email, address, phone number.
• Professional data: Company and position within the organization.
• Additional information voluntarily provided in web forms.

PURPOSE OF PROCESSING

Personal data will be processed for the following purposes:

• Provision of requested services and contract execution.
• Preparation of service proposals and client management.
• Billing and compliance with legal obligations.
• Sending communications about company news and events.
• Handling contact requests.
• Sending commercial communications with prior consent.
• Statistical analysis and market studies.

LEGAL BASIS FOR PROCESSING

Data processing is based on:

• Contract execution: For the provision of requested services.
• Consent: For the sending of commercial communications.
• Legitimate interest: For maintaining the business relationship.
• Legal obligation: For compliance with applicable regulations.

DATA RETENTION PERIOD

Data will be retained as long as necessary for the purpose for which they were collected or while a contractual relationship exists. Subsequently, they will be kept blocked for the periods required by current regulations.

DATA RECIPIENTS

Data may be communicated to:

• Public administrations and judicial bodies when mandatory.
• Providers of technological, accounting, or legal services, under confidentiality agreements.
• Entities we collaborate with in providing professional services.

No international data transfers will be made except when legally required or with the express consent of the data subject.

USER RIGHTS

The user can exercise the following rights:

• Access: Know what data we process.
• Rectification: Correct inaccurate data.
• Erasure: Request data deletion.
• Restriction: Limit processing in certain cases.
• Portability: Obtain your data in a structured format.
• Objection: Object to processing in specific cases.
• Withdrawal of consent: Revoke previously given consent at any time.

To exercise these rights, send an email to info@isabelpalau.com, indicating your name, surname, and attaching a copy of your ID or NIE. You may also file a complaint with the Spanish Data Protection Agency (www.aepd.es).